Shipping policy

SHIPPING AND DELIVERY POLICY

Last updated: September 5, 2026

Steadfast Co-Grow products are made to order through independent print and fulfillment providers. Production begins after an order is successfully submitted and approved for fulfillment.

PRODUCTION TIME

Most orders require approximately 2–7 business days for production before shipping. Production time is separate from transit time and may vary based on the product, print provider, inventory availability, order size, quality checks, holidays, and periods of high demand.

DELIVERY ESTIMATES

For most standard deliveries within the United States, shipping commonly takes approximately 2–5 business days after production is complete.

A typical domestic order may therefore arrive approximately 4–12 business days after it is submitted. This is an estimate—not a guaranteed delivery date.

Shipping methods, prices, and available delivery estimates are displayed during checkout when available. Weekends and holidays may not count as business days.

TRACKING

Tracking information is normally provided after production is complete and the order is prepared for shipment. Customers will receive tracking through the contact information supplied during checkout.

Tracking may take additional time to update after a shipping label is created. In limited cases, a carrier or fulfillment provider may use a service that does not include full tracking.

MULTIPLE SHIPMENTS

Products in the same order may be produced by different fulfillment facilities. As a result, an order may arrive in more than one package and at different times. Separate tracking information may be provided for each shipment.

DELIVERY DELAYS

Delivery estimates may be affected by:

  • Product availability or production delays

  • Carrier delays

  • Severe weather or natural disasters

  • Holidays and high-volume periods

  • Incorrect or incomplete addresses

  • Customs processing

  • Events outside our reasonable control

Steadfast Co-Grow cannot guarantee carrier delivery dates and is not responsible for delays caused by carriers, customs authorities, severe weather, or other circumstances outside our control. We will, however, help investigate qualifying delayed or missing shipments.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate delivery address. Please contact us immediately if you discover an error.

Address changes are not guaranteed after an order enters production. Steadfast Co-Grow is not responsible for packages delivered, returned, or lost because the customer provided an incorrect or incomplete address. Additional production or shipping charges may apply to replace or resend such an order.

PACKAGES MARKED DELIVERED

If tracking shows that an order was delivered but you cannot find it:

  1. Confirm the address entered on the order.

  2. Check around the delivery location, parcel locker, and mailbox.

  3. Ask household members or neighbors whether they accepted it.

  4. Contact the shipping carrier.

  5. Contact Steadfast Co-Grow if additional assistance is needed.

INTERNATIONAL ORDERS

When international shipping is offered at checkout, delivery can take longer and may be affected by customs processing. The customer is responsible for applicable import duties, taxes, brokerage charges, or customs fees unless checkout expressly states otherwise.

QUESTIONS

For help with shipping or tracking, please contact us through the Contact Us page at steadfastcogrow.com and include your order number.